Ford · Canada Recall
Defect Description
Issue:
Under certain conditions, the electronic door latches could stay locked after the driver and/or front passenger exit the vehicle. As a result, you may not be able to open the doors from the outside, or an occupant that's unable to use the inside door handle(s) may not be able to exit the vehicle on their own.
Safety Risk:
Doors that can't be opened from the outside could delay emergency responders from entering the vehicle. This could also slow certain occupants from exiting the vehicle in an emergency. Both issues could increase the risk of injury.
Corrective Actions:
Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the powertrain control module (PCM) and secondary on-board diagnostic control module (SOBDMC) software.
Data sourced from Transport Canada. Destination Charged is an independent publication and is not affiliated with, endorsed by, or sponsored by Transport Canada or any vehicle manufacturer.
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