Mercedes-benz · United States Recall
Defect Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQS 450 and EQS 580 vehicles. A software error may cause the overhead control panel to become permanently deactivated.
Consequence
A deactivated overhead control panel will not allow an occupant to manually contact emergency personnel, delaying emergency responders and increasing the risk of injury.
Remedy
Dealers will update the overhead control panel software, free of charge. All vehicles have been remedied. Owners may contact MBUSA customer service at 1-800-367-6372.
Data sourced from the National Highway Traffic Safety Administration (NHTSA). Destination Charged is an independent publication and is not affiliated with, endorsed by, or sponsored by NHTSA, the U.S. Department of Transportation, or any vehicle manufacturer.
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