Mercedes-benz Eqs450, Eqs 450+, Redundant Eqe 350 4matic recall (23V309000)

Mercedes-benz · United States Recall

NHTSA Campaign ID: 23V309000
Report Received: 2023-05-02
Manufacturer: Mercedes-Benz USA, LLC
Make: Mercedes-benz
Model(s): EQS450, EQS 450+, REDUNDANT EQE 350 4MATIC, EQS580, EQS 450, EQS 580, AMG EQS 53
Model Year(s): 2023, 2022
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Potentially Affected Units: 3,828

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350, S580e, 2022-2023 EQS 450, EQS 580, 2022 AMG EQS 53, and EQS 450+ vehicles. The high-voltage battery monitoring system software may not alert the driver of a battery malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 305, "Electric-powered vehicles: Electrolyte Spillage and Electrical Shock Protection."

Consequence

A high-voltage battery monitoring system that does not alert the driver of a battery malfunction may increase the risk of an injury.

Remedy

Dealers will update the battery management system software, free of charge. Owner notification letters were mailed beginning August 18, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070013.

View on NHTSA.gov →

Data sourced from the National Highway Traffic Safety Administration (NHTSA). Destination Charged is an independent publication and is not affiliated with, endorsed by, or sponsored by NHTSA, the U.S. Department of Transportation, or any vehicle manufacturer.