Mercedes-benz Eqe350 recall (23V853000)

Mercedes-benz · United States Recall

NHTSA Campaign ID: 23V853000
Report Received: 2023-12-15
Manufacturer: Mercedes-Benz USA, LLC
Make: Mercedes-benz
Model(s): EQE350
Model Year(s): 2023
Component: ELECTRICAL SYSTEM:SOFTWARE
Potentially Affected Units: 10

Defect Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.

Consequence

Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.

Remedy

Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

View on NHTSA.gov →

Data sourced from the National Highway Traffic Safety Administration (NHTSA). Destination Charged is an independent publication and is not affiliated with, endorsed by, or sponsored by NHTSA, the U.S. Department of Transportation, or any vehicle manufacturer.