Polestar Polestar 2 recall (24V477000)

Polestar · United States Recall

NHTSA Campaign ID: 24V477000
Report Received: 2024-06-26
Manufacturer: Polestar Automotive USA, Inc.
Make: Polestar
Model(s): POLESTAR 2
Model Year(s): 2021, 2022, 2023, 2024
Component: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Potentially Affected Units: 25,825

Defect Description

Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.

View on NHTSA.gov →

Data sourced from the National Highway Traffic Safety Administration (NHTSA). Destination Charged is an independent publication and is not affiliated with, endorsed by, or sponsored by NHTSA, the U.S. Department of Transportation, or any vehicle manufacturer.